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Have your say...

You’ve chosen Raymarine and bought our electronics – now, let us know what you think. Could our service be improved? Did you understand the handbook? Has your product performed as you expected?

 

Please be aware that your answers will not be shared with anyone outside Raymarine and will be used internally to improve our service standards and product. The contact details requested at the end of this survey will be held by Raymarine only and used to choose a winner for the prize draw.

 

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Choosing your marine electronics:
1. Why did you choose Raymarine?





3. Please rate their service in the following areas:
4. How do you usually choose your marine electronics?






5. Which factors have a positive influence on your Raymarine electronics purchasing decisions?
6. What is most important to you when you are buying marine electronics?
After sales - handbook, warranty and service:
1. Have you read your product handbook? If 'No' jump to Q4



2. Does the handbook contain all the information you require?


5. Have you ever used our factory service workshop?
No

6. What level of service did you receive from our factory service workshop? (please rate the following areas of service)
7. Have you ever contacted our Technical Support team?


Please rate the level of service you received from our Technical Support team in each of the following areas:
Product Performance:
1. What are the most important product features to you?
4. What Raymarine products do you currently own?











Personal details:
Vessel type:


 
Please keep me up to date with the latest news, technical updates and offers: 
(Tick and many options as you like)
Mail:

Email:

Telephone:

 

Customer Satisfaction Survey Terms and Conditions